Frequently Asked Questions
Everything you need to know about our premium pickleball gear and island-inspired equipment.
What makes Honolulu Pickleball Company paddles unique?
Our paddles are engineered with high-grade T700 carbon fiber and feature designs inspired by the spirit of Hawaii, blending professional performance with island aesthetics.
How long does shipping take within the islands versus the mainland?
Orders within Hawaii typically arrive in 2-3 business days. For the US mainland, standard shipping takes 5-7 business days via USPS or FedEx.
Do you offer a warranty on your pickleball paddles?
Yes, all our paddles come with a 6-month limited warranty against manufacturer defects to ensure you can play with total confidence.
What is your return policy?
We offer a 30-day return window for unused items in their original packaging. Please note that paddles must still have the plastic wrap on the handle to be eligible for a full refund.
Are your paddles USAPA approved for tournament play?
Most of our performance models are submitted for USAPA testing. Please check the specific product description for the 'USAPA Approved' seal before purchasing for tournament use.
Do you offer bulk discounts for local clubs or clinics?
Absolutely! We love supporting the local pickleball community. Contact our team directly for special pricing on orders of 10 paddles or more.